[vc_row css=”.vc_custom_1579116490670{padding-bottom: 80px !important;}”][vc_column][vc_zigzag][/vc_column][vc_column offset=”vc_col-lg-offset-1 vc_col-lg-3″][vc_column_text]
Shopping Basics
[/vc_column_text][vc_empty_space][/vc_column][vc_column offset=”vc_col-lg-6″][vc_tta_accordion active_section=”1″ style=”style2″][vc_tta_section title=”What Shipping Methods Are Available?” tab_id=”1522322738673-aea3abb5-b800fe1b-0bf9″][vc_column_text]All purchased items are delivered by our boda boda service within Nairobi
Items for upcountry delivery are delivered at your own risk preferably via Wells Fargo / Your preferred bus service.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What are your shipping and return policies?” tab_id=”1522322738697-88e8c59b-62ccfe1b-0bf9″][vc_column_text]Once products are purchased from The Perfumery Kenya, they are not returnable.
All purchases are considered final and completed.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do You Ship Internationally?” tab_id=”1522322884722-77aa01b6-d3ecfe1b-0bf9″][vc_column_text]At the moment, we deliver only within Kenya.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row css=”.vc_custom_1579116498597{padding-bottom: 80px !important;}”][vc_column offset=”vc_col-lg-offset-1 vc_col-lg-3″][vc_column_text]
Payments
[/vc_column_text][vc_empty_space][/vc_column][vc_column offset=”vc_col-lg-6″][vc_tta_accordion active_section=”1″ style=”style2″][vc_tta_section title=”What Payment Methods Are Accepted?” tab_id=”1555532166627-d18a27a7-6515″][vc_column_text]The Perfumery Kenya currently excepts
1. Payment via Mpesa Till Number 9198565
2. Cash upon Delivery[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you accept international credit cards?” tab_id=”1555532166698-b9e07fe9-85b4″][vc_column_text]At the moment The Perfumery Kenya does not accept payment via Debit / Credit Cards[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row css=”.vc_custom_1579116504661{padding-bottom: 80px !important;}”][vc_column offset=”vc_col-lg-offset-1 vc_col-lg-3″][vc_column_text]
Shipping & Returns
[/vc_column_text][vc_empty_space][/vc_column][vc_column offset=”vc_col-lg-6″][vc_tta_accordion active_section=”1″ style=”style2″][vc_tta_section title=”I want to return my purchase! What do I do?” tab_id=”1554865954832-7b4f4f32-3205″][vc_column_text]All goods once delivered are considered sold and are not returnable.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How long does it take for me to get a refund?” tab_id=”1554865954888-c3d499b3-2d6e”][vc_column_text]Once any item is dispatched, the item is considered sold and is not returnable. Therefore no refunds are provided by The Perfumery Kenya[/vc_column_text][/vc_tta_section][vc_tta_section title=”How Can I Cancel Or Change My Order?” tab_id=”1554865954966-a58332cc-34e7″][vc_column_text]If after placing your order, and you must change the order, we request you to immediately call us on +254-758-054-463
Once we dispatch the items, there are not refundable or exchangable.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How can I get assistance if I need it?” tab_id=”1554865955032-f07c32a3-1c21″][vc_column_text]For any further assistance, you may reach us on any of our social media channels or by phone / whatsapp on +254-758-054-463[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row et_full_width=”true” et_row_padding=”true” css=”.vc_custom_1588132282993{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #f8f8f8 !important;}”][vc_column][vc_row_inner content_placement=”middle”][vc_column_inner offset=”vc_col-lg-offset-1 vc_col-lg-6″][vc_column_text el_class=”postline-large accent-color fancy-title”]
Contact
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Still have questions?
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